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Privacy Policy

Philanthropy U, Inc. (“Philanthropy U”, “we”, “us” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose personally identifiable information (“Personal Information”) that we obtain about visitors to our website (the “Site”) and users of the services available through our Site and mobile applications (collectively, the “Services”).

We will only collect, use and disclose your Personal Information where:

  • we have lawful grounds to do so, including to comply with our legal and/or regulatory obligations;

  • we are performing a contract with you for the Services; and

  • we have legitimate interests in using your Personal Information and your interests and fundamental rights do not override those interests.

For the purposes of the EU General Data Protection Regulation ((EU) 2016/679), we, Philanthropy U, Inc., are the “data controller”. If you have any questions about this policy or about how we use your Personal Information, please contact us at


We may collect information about you or from you, including about your organization, when you affirmatively provide it, from third parties, and automatically through your use of our Site or Services.

Personal Information We Collect

The table below contains information about the categories of personal information we collect and use:

Categories of personal information collected

1. Identifiers


  • First name

  • Last name

  • E-mail address

  • User name

  • Encrypted passwords

  • Gender (if provided)

  • Country of residence (if provided)

  • Organization

  • Role in Organization

  • Employment sector

  • Year of Birth (if provided)

  • Level of Education (if provided)

  • Language (if provided)

  • English Proficiency (if provided)

  • Interests and Goals (if provided)

  • Mode of Discovering Philanthropy University (if provided)

2. Internet/electronic activity

3. Geolocation data

4. Information collected from participation in Philanthropy University Courses and Forums

  • Device identification number and type

  • IP Address

  • Statistics on you page views

  • Sites you navigate from or to our websites

  • Site access and email click rate records from mailing lists.

  • Referral URL

  • Ad data

  • Location information

  • ZenDesk ticket content (if accessed)

  • Course enrollments

  • Course page access records

  • Posts in online forums and direct messages

  • Course assignment content

  • Answers to quizzes, polls, surveys and problems

  • Course grades

  • Open response assignments

  • Peer assessment content

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We may automatically collect Personal Information and other information and data about you and your use of our Site or Services through technologies, including but not limited to cookies and web beacons. These technologies may collect information which includes but is not limited to your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Site and/or use our Services; and the referring URL, or the webpage that led you to our Site.

You may disable certain tracking as discussed in this section (e.g., by disabling cookies in your browser options). Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it may affect how our Website works for you. 


Information We Collect Automatically

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We and our third party service providers may use cookies and other tracking mechanisms to track information about your use of our Site or Services. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.

  • Session Cookies

Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We may use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.

  • Persistent Cookies

Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We may use persistent cookies to track aggregate and statistical information about user activity, and potentially to place information about our services on our Site and on third-party sites.

Disabling Cookies

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Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Clear Gifs, Pixel Tags and Other Technologies

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Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.


We use the Personal Information and other information we collect from and about you for the following purposes:

  • To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.

  • To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.

  • For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you to assist us in advertising our Services on third party websites.

    • EU-based users – we will only send you marketing emails where you have opted-in to receive them and you can unsubscribe from these marketing emails at any time.

  • To better understand and report publicly and to third parties on how users access, use, and benefit from our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes. We may use automated devices and applications, such as Google Analytics, to help us evaluate usage of our Site and Services. We use these tools to help us improve our Services, performance and user experiences, and understand whether our Services are delivering results for our users and their organizations.


Under the CCPA, a business that sells California residents’ personal information to others: 1) must give notice to California residents before selling their personal information to others; and 2) must provide the right to opt out of the sale of their personal information.

We do not sell personal information; therefore, these notifications and opt-out requirements do not apply to us. We may, however, share it to support our operational needs in providing our Site and Services to you, as described below. These operational needs, known as “business purposes” under the CCPA, are described below.


We may share your information, including Personal Information and information about your organization, as follows:

Business Partners and Affiliates

We may disclose the information we collect from you to our business partners who contract with us to help further our mission, and with any affiliates or subsidiaries we may have or create, but only if they agree in writing to protect the privacy and security of the information.

Service Providers

We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf. We ensure that we have appropriate data privacy safeguards in place with these third party service providers.

Business Transfers

If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or if we under a bankruptcy proceeding involving a transfer of assets, we may transfer the information we have collected from you to the other company.

In Response to Legal Process

We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

To Protect Us and Others

We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Philanthropy U is involved.

Aggregate and De-Identified Information

We may share aggregated information that is not identifiable to any individual, and otherwise de-identified information, third parties for marketing, advertising, research, or any other lawful purposes. We do not share Personal Information with third parties for their own marketing purposes.


Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.


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We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

CALIFORNIA RESIDENTS’ RIGHTS – Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, this section provides additional details about the personal information we collect about you, and your rights under the CCPA.

Subject to certain limitations, the CCPA provides you the right to request:

  • access to details on the categories or specific pieces of personal information we collect (including how we use and disclose this information)

  • That we delete any of your personal information

  • To not be discriminated against for exercising any of the above rights.

California residents also have the right to opt out of the sale of their personal information; Philanthropy U does not provide this option as we do not sell your personal information.


You may modify personal information that you have submitted by logging into your account and updating your profile information; if you are the Administrator for your organization, you may modify organizational information that you have submitted by logging into your account and updating your organization’s dashboard. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time and that we will retain records of information previously provided.

If you are an EU citizen and reside in the EU, or are non-EU national residing in the EU, you may have the following rights with respect to the Personal Information you provide to us, to the extent permitted by applicable data protection laws:

  • To withdraw any consent that you have provided to us to process your Personal Information.

  • To access or rectify your Personal Information.

  • To have your Personal Information erased if it is no longer necessary for the purposes for which it was processed, you have withdrawn your consent to, or object to, its processing and there is no other legitimate grounds for processing it or you consider it has been unlawfully processed.

  • To have the processing of your Personal Information restricted if you contest its accuracy, its processing is unlawful, we no longer need it but you need it for a legal claim, or you have objected to its processing and await verification of our legitimate grounds for processing it.

  • To have your Personal Information transferred to another company under certain circumstances.

  • To complain to your national data protection regulator if you feel that your Personal Information has been unlawfully processed.


We may send periodic promotional or informational emails to you. For EU-based users: we will only send these to you where you have opted-in to receive them.

If you decide you no longer want to receive these emails from us, you may opt-out at any time by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.


We are an organisation based in the United States and so if you provide your Personal Information to us, that Personal Information will be transferred to the United States for processing and storage. Please note that the laws of the United States may not provide as much protection for Personal Information as the laws of certain other countries or territories.

For EU-based users:

  • where you have registered for our Services, we will transfer your Personal Information from the European Economic Area (“EEA”) to the United States for processing in order to provide the Services to you;

  • where we need to transfer your Personal Information to a third party business provider which is based outside the EEA, we will ensure a similar degree of protection is afforded to the transferred Personal Information by incorporating specific protective clauses approved by the European Commission into our agreements with the recipient of the data.


Our Site and Services are not designed for children. If we discover that a child under 13 (or if being a ‘minor’ is a higher or younger age than 13 in your country, that relevant age) has provided us with Personal Information, we will delete such information from our systems.


If you have questions about the privacy aspects of our Services, would like to make a complaint, or are a California resident who wants a report of the personal information we collect from you, please contact us at


This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically at to familiarize yourself with any amendments to the Policy. If we make any material changes to the Policy, we will post a notice that such changes have been made on the homepage of the Site.

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